Getting there
The Casa of Jazz is located on Viale di Porta Ardeatina, 55, Rome.
Find out how to get here on Google maps..
The Casa del Jazz has a car park adjacent to the villa, in Via Cristoforo Colombo on the corner with Viale di Porta Ardeatina.
By bus: number 714, every 6 minutes, get off at the Colombo/Marco Polo stop.
By underground: Metro B, get off at the Piramide stop.
Access for people with disabilities
The Casa del Jazz has been designed to guarantee full access to citizens with disabilities. Wheelchair users can book a place in the auditorium either individually or through an association, by calling 06 8024 1281, available every day from 11 to 18, continuously. There are a limited number of spaces available for wheelchair users and their assistants, in accordance with the law, and wheelchair users are therefore advised to purchase or request their tickets well in advance, especially for the most popular events.
For people with disabilities and those classed as severely disabled under Law 104, or those with equivalent certificates, Fondazione Musica per Roma offers a 20% reduction on tickets for the disabled and free entrance for their assistant, where necessary, until occupation of all the available spaces.
For people with a 100% degree of disability, a 20% reduction is offered for the disabled person and for their assistant. Blind citizens have the right to a 50% discount.
Complimentary and reduced-price tickets are only issued from the central ticket office of the Auditorium Parco della Musica. For further information, call: 06 8024 1281 or send an email to: info@musicaperroma.it.
The Auditorium Parco della Musica ticket office may reserve tickets after being shown the relevant documentation. In cases where Law 104 or the equivalent applies, you are advised to send the necessary documentation in order to book a ticket at the correct price.
Our staff attendants are always present and are entrusted with helping and guiding visitors to the necessary facilities required for access and to facilitate moving around inside the location.
Participating in an event
Access to the auditorium for the public is normally allowed half an hour before the start of the event (except where otherwise advised on the ticket and/or stated on the information sheet provided for the event) and up to 5 minutes before the start time.
Information regarding how to get into free events is provided on the information sheet for each event or show. There is a difference between free events where it is necessary to obtain an admission ticket (usually about 7 days before the event), and events with free entrance, where people may enter without a ticket until full capacity is reached, or where the place marker is collected at the entrance.
In line with our regulations, it is not permitted to enter the auditorium once the performance has started. Where the organizer agrees, it may be possible for late arrivals to sit in places indicated by the auditorium staff, which may be different and in a different price range than the original seat assigned with the ticket purchase.
Purchase tickets
The ticket office is open to the public on performance days from 19.00 until 40 minutes after the start of the events.
For information on reductions and facilities for the disabled:
email: info@musicaperroma.it
tel: 06 80241 281
Tickets can also be purchased through:
The online ticketing service TicketOne: www.ticketone.it
TicketOne advance telephone sales: tel. 892.101 (Monday to Friday 9:00 to 21:00, Saturday 9:00 to 17:30)
Rome municipal council advance telephone sales: tel. 06.06.08 (call service charged at Rome local call rates, available every day from 9:00 to 19:00)
If an event is cancelled, ticket holders will be advised how to obtain refunds at the time of notification of the cancellation and using the same channels of communication (social media, organizer’s website, email to online purchasers from the online ticket service).
Tickets that are purchased in person will be refunded at the same point of purchase.
Fondazione Musica per Roma entrusts ticket sales to an official provider through a certified ticket sales system. If the ticket is purchased online, the ticket supplier will be responsible for arranging the cancellation of the purchase and refund of the amount due through their website.
For ticket holders with a paper ticket, the entire admission ticket must be returned intact in order to obtain a refund.
If the event is cancelled on the same day or evening that it is to take place, tickets will be refunded, barring particular exceptions, from the second day following that date, to allow a reasonable amount of time for the ticket office to ensure the availability of cash.
